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New Job Alert! No Sales, No Phone, + Benefits

September 19, 2018

Hello Everyone, hope you're well! I am back with another job. This one is a position with the dating site OkCupid. Although this is a customer service position, it appears to be no phones involved, in fact the website states that they do not have phone customer support. Here is a description of what you would be doing.

 

  • Handle inbound customer support requests 

  • Troubleshoot user issues and determine scope 

  • Escalate critical issues as needed

  • Collect feedback from users about our product

  • Contribute to our knowledge base

 

They also state that you would answer a huge variety of questions from both free and paid users, help write knowledge base articles, monitor and reply to app reviews and social media, compile bug reports, cross-train in billing and moderation, and more.

 

This is a full time position and they offer medical, dental, vision and 401K. You also have the ability to set your own schedule. The rate of pay is not mentioned. If you are interested in applying, click here for more info and to apply. You can also check out the video above for more info, and apply via the video description box. Good luck!

 

 

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