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Hotel Tonight Hiring Customer Experience Agents In 6 States

January 10, 2019

 

Hello Everyone, it's a little slow right now in work from home job land. It will be slow until around April. Until then, I will come to you with new jobs here and there. I don't want to bombard you with emails of the same job leads everyday, with that being said, the usual companies continue to hire on a regular basis. Those companies are already listed here on the site. For now, Hotel Tonight is looking for experienced call center professionals who are available to work a full-time schedule (40 hours), all shifts, including nights, weekends, and holidays. The Customer Experience Agents are valued members of the team who enjoy health benefits, ownership in the company’s success through stock options, and a tight-knit remote team culture. Currently they are only looking for reps in the following states,

 

Oregon

Washington State

Texas

Florida

Wisconsin

Illinois

 

Here is a little more of what they are looking for:

 

    • At least one year of high-volume call center experience in a metric-driven environment is required

    • Reliable High-Speed Internet connection

    • Tech-savvy and proficient with iPhone and Android - you can quickly and easily navigate and multi-task across apps, the internet, chat programs, and video conferencing tools

    • A strong track record of delivering exceptional customer service at a customer-oriented business, bonus for experience in the hospitality industry

    • Comfortable being empowered to make decisions and a strong understanding of the financial implications of those decisions

    • A natural at efficient and straightforward communication in a non-scripted, high-touch service environment

    • The ability to translate those stellar communication skills from the phone to the written word

    • Cultural knowledge and ability to apply cultural context to customer support

    • Grace under pressure and an instinctual inclination toward hospitality

    • High emotional intelligence, empathy, and strong active listening skills

    • A true passion for helping people, fixing problems, and figuring things out!

    • Reliability and strong work ethic

    • Experience with Talkdesk, Slack, and Desk.com a huge plus!

 

As a Hotel Tonight Dull time employee, you will get:

 

    • Free medical, dental, and vision coverage for all full time employees only on their first day of work

    • Fast-paced work environment where every member’s input is needed and valued

    • Opportunities for advancement and a true career opportunity within the Customer Experience Team, not just a job

    • Work from your home

    • 401(k) plan with match

    • Paid vacation

    • Hotel credits every quarter to use on our app!

    • $50/month internet stipend to help offset the costs of high-speed internet

    • Stock options at a thriving San Francisco based company funded by top investors

 

You must answer all questions on the application, AND submit your resume to be considered. For more info and to apply, click here! Good Luck!

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