$15.50 Hourly, Customer Service Reps Needed In 4 States!
Hello Everyone! Aspire Lifestyles is hiring work from home Customer Service Reps from AZ, TX, GA and FL. Starting pay is $15.50 hourly, with the potential to earn up to 45K yearly. You can check out the video above for more info, or read on for more info and to apply. In the video above I also talk about the 3 worst work from home jobs I have had. All of the companies mentioned are great companies, it just didn't work out for me in terms of scheduling, pay, etc, however, I would still recommend all the companies mentioned!
Here is more about the position with Aspire Lifestyles from the company site.
As a home-based Lifestyle Consultant/Concierge, you are part of our world class customer service team that provides extraordinary care to our clients with the goal of delivering superior customer service and brand loyalty. We are experts at creating memorable experiences.
As a part of our team, you will fulfill Concierge requests for premium American Express Card Members and enhance the American Express brand in those interactions.
Aspire Lifestyles is a global leader and Concierge industry pioneer with nearly 30 years of experience designing and managing high performance Concierge programs and customer loyalty solutions. Join a dynamic and leading concierge company that offers a competitive package:
$15.50 hour base pay; opportunity to earn up to $45K annually, depending on performance, and hours worked.
Eligible for merit increase (based on performance) in annual performance review program
Monthly and Quarterly performance based bonuses
Quarterly Pay for Performance Bonus
Health, dental and vision benefits after 30 days of employment
401(k) program with company match
Paid time off program
Paid holidays and floating holidays
Career opportunities to move into more senior concierge roles or leadership position
CURRENT SHIFT OFFERED: Days/ Afternoon / Evening Please note: MUST be able to work Weekends
Responsibilities and Duties
Deliver white glove Concierge services to an elite clientele, assisting with tasks including placing dining reservations and suggestions, flower orders, entertainment and ticket inquiries, assistance while traveling and more.
Utilize a variety of resources including search engines, websites and internal resources to research customer requests with the goal of delivering meaningful, valuable solutions and customized recommendations and services.
Utilize multiple complex systems to accurately document and research customer information
Provide meaningful and relevant insight to customers regarding the services that their Concierge can provide for them.
Maintain acceptable performance standards including effectiveness, efficiency and quality through inbound and outbound virtual channels (phone, chat, email, etc.).
NO SALES REQUIRED
High school diploma or equivalent is required.
Superior customer service and communication skills are a must, with a minimum of 2 years of customer service experience, preferably in a call centre environment.
Experience in a white glove or luxury industry is an asset. Prior experience in the Hospitality, Travel, or Entertainment industries preferred.
Must be internet savvy and proficient at navigating multiple systems at one time.
Able to work in a fast paced, structured 24/7 call center
Excellent written and oral communication skills.
Work Environment Requirements
Reliable, high-speed Internet connection and dedicated land-based phone line (not VOIP).
Must be able to establish a home office that provides and maintains the following equipment: cross-cut shredder, desk and chair.
Dedicated workspace that is quiet with door that can be locked. Computer equipment must not face hallways or windows.
For more info and to apply, click here.