Hello Everyone! I have been on a hunt to find new work from home jobs with new companies. Last week, I discovered that Capital One had work from home jobs. So far this week, I have learned that PNC has work from home jobs as well. They have a few customer service positions. Keep reading for more info about the position and to apply. Also check out my video above telling you about 8 great benefits of working from home!
PNC Is Hiring!
As a Work at Home – Customer Service & Support Representative, you will provide routine service support to PNC customers who initiate contact with the customer care center. This may involve questions regarding products, online directions, and their accounts. You will communicate directly with customers, as well as internal and external service partners to effectively resolve issues, questions, and service requests.
Additional requirements for success in a virtual role include:
• Work Space – Must be able to provide a dedicated, confidential work space which includes a door that can be closed for privacy.
• Multitasking – Ability to navigate or toggle many screens and maintain chat conversations with your team simultaneously.
• Phone line – Must provide an employee-paid, dedicated phone line, solely for the use of customer call routing; line must not have call waiting/forwarding. A Voice over IP phone/internet “bundle” is recommended.
• High speed internet – Must provide employee-paid, high speed internet service (20 MB or higher connection speed); no dial-up or satellite dish connections. A Voice over IP phone/internet “bundle” is recommended.
Roles at this level typically do not require a university / college degree, however may require related experience or product knowledge to accomplish primary duties. Typically <1 year of related experience, in lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Click here and search "work from home" to apply. Good Luck!