Hotel Tonight Hiring Customer Experience Agents In 6 States
Hello Everyone, it's a little slow right now in work from home job land. It will be slow until around April. Until then, I will come to you with new jobs here and there. I don't want to bombard you with emails of the same job leads everyday, with that being said, the usual companies continue to hire on a regular basis. Those companies are already listed here on the site. For now, Hotel Tonight is looking for experienced call center professionals who are available to work a full-time schedule (40 hours), all shifts, including nights, weekends, and holidays. The Customer Experience Agents are valued members of the team who enjoy health benefits, ownership in the company’s success through stock options, and a tight-knit remote team culture. Currently they are only looking for reps in the following states,
Here is a little more of what they are looking for:
At least one year of high-volume call center experience in a metric-driven environment is required
Reliable High-Speed Internet connection
Tech-savvy and proficient with iPhone and Android - you can quickly and easily navigate and multi-task across apps, the internet, chat programs, and video conferencing tools
A strong track record of delivering exceptional customer service at a customer-oriented business, bonus for experience in the hospitality industry
Comfortable being empowered to make decisions and a strong understanding of the financial implications of those decisions
A natural at efficient and straightforward communication in a non-scripted, high-touch service environment
The ability to translate those stellar communication skills from the phone to the written word
Cultural knowledge and ability to apply cultural context to customer support
Grace under pressure and an instinctual inclination toward hospitality
High emotional intelligence, empathy, and strong active listening skills
A true passion for helping people, fixing problems, and figuring things out!
Reliability and strong work ethic
Experience with Talkdesk, Slack, and Desk.com a huge plus!
As a Hotel Tonight Dull time employee, you will get:
Free medical, dental, and vision coverage for all full time employees only on their first day of work
Fast-paced work environment where every member’s input is needed and valued
Opportunities for advancement and a true career opportunity within the Customer Experience Team, not just a job
Work from your home
401(k) plan with match
Hotel credits every quarter to use on our app!
$50/month internet stipend to help offset the costs of high-speed internet
Stock options at a thriving San Francisco based company funded by top investors
You must answer all questions on the application, AND submit your resume to be considered. For more info and to apply, click here! Good Luck!