Hello Everyone! I am back with some new jobs. These jobs include benefits and equipment! Let's get straight into it!
AAA is hiring Emergency Roadside Specialists in Bakersfield, CA. You MUST live within 80 miles of Bakersfield to be considered for this position. This is a work from home position, but training must be completed at the Bakersfield office before working from home. Here are a few more details about the job.
As an Emergency Roadside Specialist you are bringing your expertise to a best-in-class organization that is passionate about delivering legendary service to our members. As a representative of this team you will:
Exceed member expectations by demonstrating concern for member safety.
In a fast paced call center environment process member requests for roadside assistance.
Keep members informed of the status and progress of their requests.
Possess the ability to effectively diffuse high tension situations.
What you’ll bring:
Employee must live within 0-80 miles of Bakersfield, CA
A passion for helping people and exceeding their expectations
The confidence, job knowledge, and ability to utilize available resources to provide excellent member service
Ability to succeed in a structured, goal oriented environment
Commitment to completing the entire six week training schedule without interruption
Call center experience preferred
Excellent written / verbal / computer skills
High School diploma, GED or equivalent.
Successful completion of Auto Club pre-employment assessments, background and drug screenings
Ability to remain seated at a computer for extended periods of time
Ability to multi-task
Effectively work from home with little supervision while maintaining required metrics
Meet overall performance and attendance goals at a Fully Achieves rating or better within 6 months of hire
Average or advanced knowledge of computing and networking concept
Familiarity with Windows based operating systems and general PC use
Transport, set up and maintain computer equipment
Ability to lift up to 30 pounds
What’s in it for you?
Starting pay is $15.05 per hour. We offer monthly incentive pay and shift differentials.
Opportunity to qualify for a $.50 increase per hour after six months of successful time in position
Six week paid training to prepare you to provide legendary service to our members
The regular schedules (post-training) will include two four-hour “blocks” per day featuring overnight, day and swing shift time frames with the requirement to work 40 hours in a week
The days off will be Wednesday/Thursday
Home Office Requirements
A company issued PC with all required hardware and software will be provided.
Employee is responsible for transport, set up and ensuring the safety of the computer equipment.
Employee to provide their own workspace to include desk and chair Ergonomic guidelines will be provided, however, employee is responsible for ensuring the workspace is ergonomically correct and provides safety and comfort.
Employee to provide dedicated high speed internet service (minimum 25 mbps download, 5 mbps upload)
Ability to directly connect to ISP via Ethernet (No wireless connections, DSL, WISPS, 3/4G, hotspots, etc.)
Internet service must be solely dedicated to performing the employee’s job duties during the employee’s work hours.
Employees will be given a monthly payment to reimburse them for the reasonable cost of internet service usage during work hours.
Workspace free of obtrusive noise and other distractions.
Arrangements should be made for care of small children and pets during work hours.
Health coverage for medical, dental and vision
Paid time off (vacation, illness, holiday and flex days)
Pension, 401k retirement savings plan, wellness incentive program
Robust employee reward / discount program
For more info and to apply, click here.
Tax Jar is hiring full time remote Plus Customer Success Specialists in the US.
As a Plus Customer Success Specialist you will
Provide on-going support to Plus customers who have been on-boarded
Establish a working partnership with Plus customers
Enjoy spending time on calls, listening and talking to customers
Provide answers to basic sales tax consulting questions via phone and email (don’t worry, we’ll train you to be a sales tax pro)
Manage customer inquiries against the TaxJar Plus SLA
Spend time getting to know the customer's profile and adequately preparing prior to each engagement, be proactive
Track all Plus customer requests and trending issues, maintain notes for each customer proactive / future communications that will be valuable to their business needs, be thoughtful about what is most important to each individual Plus customer and how we can best support them
Track feedback from customer interactions to contribute to improved on-boarding experiences and product roadmap
Be knowledgable about the near term product roadmap and able to speak to it, establish a trusted partnership with the customer
Committed to success from the customer’s point of view
Enthusiastic about teaching
Extremely patient...sales tax can be painful and our goal is to ease that pain :-)
Rapid learner who thrives in a fast-paced and demanding environment
Highly-skilled in written and verbal communications
Thoughtful around what we can commit to Plus customers so that we can deliver a great Plus experience
Able to explain complex concepts in easy to understand language
Interested in understanding the ins-and-outs of sales tax
Attentive to details, both in communication and in explaining how TaxJar works
Interested or have prior experience in eCommerce
Comfortable working with technology and providing technical support
Excellent at communicating with the team remotely (chat, video, email, etc)
You’ll be a great fit for TaxJar if you
Only want to work remotely
Are a PRO at communicating and collaboration
Highly value working with people you like and respect
Are confident in your skills and a solid team player (We’re peers here, no egos please) but also comfortable working asynchronously
Hungry to play an impactful role and not afraid to fail
Excellent health, vision and dental benefits
Flexible vacation policy
$1,000 in professional development credit
Home office stipend
Equity in a profitable company
2x year all-company in person retreats (fully paid for by us of course)
Brand new Macbook computer
Mandatory Birthday holiday!
12 week paid maternity/ 6 week paid paternity leave
Monthly perks reimbursement for things like Netflix, Amazon Prime, your gym membership, home internet and more.
For more info and to apply, click here!
Zapier is looking for Customer Champion's to work a full time schedule including every weekend. As a Customer Champion
Help customers via email or chat to ensure they have the best experience possible (teammates tend to send 60+ emails every day), troubleshooting their problems and answering their questions.
Write documentation to help users help themselves (all the documentation on our help site is written and maintained by the support team: https://zapier.com/help/)
Work with the product team to build tools that will speed up and increase the quality of support at the same time Experiment: this is a startup so everything can change